Common questions.
Plain answers.

We operate purely on a contingency basis. Our fee is a percentage of the recoveries collected by you. If we find nothing, you pay nothing. Rates are calibrated to each engagement — factors include data volume, complexity, review window, and scope. Typical rates range approximately 25% to 40%+, but every rate is a conversation. We may not be the cheapest firm — we aim to return the highest net recovery to the client.

Recoveries flow directly to client P&L. Unlike consulting retainers, our work produces audit-traceable results within a single cycle.

Our general timeline: 0–20 days for data receipt and conversion, 20–60 days for analysis and first claim submission, with subsequent cycles continuing as long as findings warrant. For many clients, engagements recur in six-month cycles year over year.

We work with the data you have, in whatever format you have it. Typical data requested includes AP historical payment files, purchase order data, vendor master files, transaction codes, receiving records, and access to invoices and vendor agreements. We only request additional data if necessary for the scope of work agreed.

Vendor correspondence is led by our US-based team — including a head of vendor relations who was previously a recovery auditor herself. We commit to 72-hour response on inquiries, work in the tone and style consistent with your corporate culture, and consider vendor relationships paramount to the success of every audit. Client approval is required before any claim is presented to a vendor.

Every auditor, analyst, and senior lead is based in the United States. No offshore team on the other end. No handoff to junior staff. Our typical engagement team is two to five senior people including at least one expert developer. Our resident CPA is available as a credentialed resource whenever an engagement benefits from one — and Tim leads every engagement as primary client contact.

Yes. We frequently conduct secondary audits — following a competitor firm — and regularly find material additional recoveries they missed. Clients successfully engage us after competitor audits. Our substantiation discipline keeps cancellation on processed claims under 9 %, so vendor relationships stay intact even when we reach deeper.

Our deepest expertise is in major retail — department stores, specialty chains, grocery — but we serve clients across manufacturing, logistics, hospitality, and beyond. Four decades of work with Fortune 1000 firms have shaped our detection library and our industry benchmarks.

No minimum, but we are selective about the engagements we accept. We bid only for work where we are confident we can deliver the best result. If an engagement doesn't fit our firm, we will tell you honestly — and typically refer you to a trusted alternative.